Golf, for me, goes beyond just playing a game. It's about perfecting my swing, finding the sweet spot with every drive, and forging a deep connection with the course.
With a deep love for the game and a commitment to delivering exceptional customer experiences, my career in the golf industry has been shaped by a strong work ethic, a passion for growing the game, and a focus on creating memorable moments for both members and guests. I strive to bring enthusiasm and dedication to every aspect of my work, ensuring that every interaction is a positive reflection of the values I hold dear. My goal is to not only meet expectations but exceed them, building lasting relationships and making a meaningful impact in the world of golf.
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Managed daily golf operations across three courses, averaging over 600 rounds per day, ensuring a seamless experience for members and guests.
Provided exceptional customer service, fostering a welcoming environment and addressing member and guest needs promptly.
Collaborated with the golf operations team on tournament planning, merchandise, and inventory management.
Successfully orchestrated the commencement of four night golf events, enhancing guest engagement and diversifying resort offerings.
Assisted with daily golf operations at a 27- hole facility with no tee- time reservations allowing members to play on demand
Assisted in tournament operations of major club tournaments including the claddagh and the invitational
Ranger the golf course to ensure pace of play was maintained throughout the day.
Assisted in golf shop operations including but not limited to inventory management, receiving,
merchandising, working with point-of-sale system, and providing retail assistance to members and guests.
Assisted with club repair (regripping, shaft replacement, etc.)
Organized and delivered successful operation of junior clinics
Trained new caddies by sharing best practices, demonstrating proper techniques, and providing constructive feedback.
Contributed to the club’s reputation for excellence by upholding high standards of professionalism and displaying a proactive and positive attitude.
Demonstrated exceptional knowledge of the golf course by anticipating player needs and offering insightful information
Strengthened guest services by assisting guests with issues or concerns
Solved member golf simulator challenges to enhance player experiences
Responsible for receiving payments
Mastered maintenance and cleaning of member equipment
Promoted to Assistant Marketing Director for exceptional leadership in driving sales growth.
Spearheaded strategic initiatives that generated over $750,000 in incremental revenue, enhancing overall profitability.
Led targeted lead generation efforts to expand the company's customer base and maximize revenue opportunities.